Right Column
CIC - Helpful Links
- California State Government Sites:
This index lists state agencies, departments, divisions, boards, commissions, and other state entities. - Consumer Resource Sites (Other):
This site lists other sites that have consumer resources. - Consumer World:
Consumer World is a site that provides access to hundreds of useful consumer resources on the Internet, including a directory of consumer agencies at the international, federal, state, and local levels. The site also provides access to directories, booklets and buying information on a number of topics which may be of interest to the consumer. Additionally, the Consumer World site provides a list of companies and their customer service and complaint telephone numbers as well as information on health, travel, real estate, and shopping. - Complaint Resolution Program:
The Complaint Resolution Program is responsible for processing all consumer complaints that are filed against California businesses regulated by the following programs: Bureau of Automotive Repair, Cemetery and Funeral Programs, Bureau of Electronic and Appliance Repair, Bureau of Home Furnishings and Thermal Insulation, Bureau of Security and Investigative Services. - Complaint Referral Table:
If you are not sure where to file your complaint, check the Complaint Referral Table. - Department of Consumer Affairs Sites:
This site lists all of the California Department of Consumer Affairs' 36 entities (4 bureaus, 2 programs, 23 boards, 6 committees, and 1 commission) that license more than 2.5 million Californians in more than 200 different professions and occupations. - Federal Web Locator, The:
The Federal Web Locator is provided by the Center for Information Law and Policy and is intended to be the one stop shopping point for federal government information on the World Wide Web. This list is maintained to bring the cyber citizen to the federal government's doorstep. - Landlord/Tenant Rights and Responsibilities:
This site presents the departments new landlord/tenant booklet in HTML and PDF format. - Legal Guides:
This site lists legal guides published by the California Department of Consumer Affairs. - Publications List:
List of publications offered by the California Department of Consumer Affairs. - Resource and Referral Guide:
The Consumer Resource & Referral Guide is a directory of numerous state, federal, local, and other agencies that handle consumer complaints. - United States Government Sites:
This index lists U.S. government agencies, departments, and other government entities. - U.S. House of Representatives, The:
Internet Law Library: The United States Code contains the text of current public laws enacted by Congress. The U.S. Code does not include regulations issued by executive branch agencies, decisions of the federal courts, or treaties.
The California Department of Consumer Affairs welcomes your e-mail queries. Depending on the nature of your query, your response may come to you via e-mail, telephone, or mail. Therefore, please include your name, address and telephone number within your e-mail to ensure a response to your query. Send e-mail

